Information for professionals
The Greenwich 0 to 4 Health Visiting Service is provided by Bromley Healthcare, an award-winning social enterprise providing a wide range of community healthcare services to people of all ages in Bromley, Bexley, Greenwich and Lewisham.
Professionals can get in touch with the Greenwich 0 to 4 service by calling 0300 330 5777 or by emailing bromh.greenwich0to4@nhs.net. Calls may be recorded for training and quality purposes, to find out more, visit Privacy | Greenwich 0 to 4.
All referrals from whatever source (including children, young people and families transferring into area) will receive a response to the referrer within 5 working days, with contact made with the child, young person or family within 10 working days.
Timings for mandated health reviews will be followed (for example newborn visit) ideally within 10–14 days of the birth date.
Urgent referrals, including all safeguarding referrals will receive a same day or next working day response to the referrer and contact within 2 working days and be in line with Local Safeguarding procedures.
Referrals to the Strengthening Families Programme need to be made by any relevant professional / agency, including:
- Perinatal Mental Health teams
- Maternity services
- Safeguarding children teams / MASH
- General Practitioners
- Liaison Health Visitor/ Specialist Health Visitors
- Universal Health Visiting teams
- Children centre / Early help
Referrals need to be made before the 26 weeks of pregnancy, using the Strengthening Families referral form.
Please email all referral forms to:
If you think that a child or young person under the age of 18 years old, who lives in the borough, is being abused or neglected, contact the MASH team using the contact details below.
Not all concerns raised about a child will automatically lead to a child protection investigation. Less serious concerns may lead to a more general assessment of need and the provision of services or the offer of advice and information.
Royal Borough of Greenwich Multi-Agency Safeguarding Hub (MASH)
- Telephone: 020 8921 3172
- Address: The Woolwich Centre, 35 Wellington Street, Woolwich SE18 6HQ
- Email: mash-referrals@royalgreenwich.gov.uk
Outside of office hours and at weekends and public holidays contact the 'out of hours contact' service on 020 8854 8888.
If you are seriously concerned about a child's immediate safety, dial 999.
Referral form, information and guidance
If in doubt, always call the MASH team for advice
Agencies can use the inter-agency referral form to refer a child to children's social care for safeguarding and or Early Help Services.
Visit the Greenwich Safeguarding Children Partnership website for more information, including training and resources, policies, procedures and guidance on how to refer.
Bromley Healthcare Children’s Safeguarding
- Email: bromh.safeguardingchildren@nhs.net
- Telephone: 0208 315 4719
Bromley Healthcare Children Looked After Team
- Email: bromh.lookedafterchildren@nhs.net
- Telephone: 0208 461 7874
Unicef
For information about child protection visit: unicef
Working in healthcare is more than just a job, it’s a passion. And every member of our organisation is committed to providing the very best care possible in order to transform the lives of our patients. Whether you’re joining us as a healthcare professional or as part of one of our support services, your role is vital to the success of our services.
You can apply for a job with Bromley Healthcare through NHS Jobs - click here to view our current vacancies.
We are a staff owned Social Enterprise delivering services for the NHS and local authorities. The organisation is constantly growing and improving and we use any profit we make to invest back into frontline services to give the best possible care to our patients.
What can we offer you?
We’re not just passionate about healthcare; we’re also passionate about our staff. We’ll work with you to identify your short and long-term career goals, and then provide you with the training and education opportunities you need to fulfil your potential.
On top of job satisfaction, you’ll also get access to a whole range of benefits including exclusive high street discounts, the NHS pension scheme (or a competitive company pension scheme) and our salary sacrifice schemes.
- Exclusive high street discounts at your favourite shops and restaurants
- Access to one of the most generous pension schemes in the UK for staff already on the NHS pension scheme. For staff from outside the NHS we have a highly competitive pension scheme available to all staff.
- Buy a new bicycle through our Cycle to Work scheme
- Drive a new car through our lease car scheme and salary sacrifice scheme
- Generous maternity, paternity and adoption leave for our eligible staff
- Opportunity for flexible working (depending on which service you’re in)
Your wellbeing
The care we provide doesn't stop with our patients - your wellbeing is our top priority too. We know that the demands of caring for others can be difficult and it’s our responsibility to make sure you’re cared for too.
By joining us, you’ll have access to a number of wellbeing tools and services that are here to support you when you need it most.
- Occupational health
- independent and confidential support and counselling service
- Talking Therapies courses
- Access to peer support through our staff networks
How do we rate?
Our commitment to quality is reflected in everything we do. And as a result, we have been awarded a ‘good’ rating by the Care Quality Commission (our independent regulator). Our friends and family feedback scores from patients are extremely high with a consistent 99% of participants likely or very likely to recommend us each month.
Read our full Care Quality Commission report
Becoming a Health Visitor
Bromley Healthcare offer great opportunities for applicants and existing employees. We offer funded postgraduate courses for nurses or midwives to progress into becoming a health visitor. Intake happens annually between May-July and can be arranged through the service – if you are interested in finding out more please contact us at bromh.greenwich0to4@nhs.net.
If you want to find out more about becoming a Health Visitor you can find out more here.